Sub-Processors List
List of Sub-Processors as of 11 April 2024
Contrast Security, Inc. (“Contrast”) uses Sub-processors to help in the delivery of products and to provide related support services to our customers. A sub-processor is a 3rd party organisation used by Contrast where we are acting as a processor that may process or have access to personal data.
To ensure that we remain transparent to our customers and to comply with regulatory requirements such as the General Data Protection Regulation (“GDPR”), we maintain an up-to-date list of the entities, functions, and locations of these sub-processors as referenced below. For any questions, please email rfp@contrastsecurity.com.
Contrast performs rigorous assessments on the information security and data protection practices of its sub-processors and requires each to commit to written obligations regarding their security measures and to demonstrate compliance with applicable personal data protection laws and regulations and other policies.
Some of Contrast's sub-processors are only used with its cloud storage-based solutions. Please refer to the Service column to confirm whether a sub-processor is applicable to Enterprise On Premise installations.
To be notified whenever our Sub-processor listing is updated, please follow the link below:
Contrast Security – List of Sub-Processors:
|
Sub-Processor |
Contact Details of Sub-Processor and Data Privacy Officer |
Processing Location of Data |
Processing Operations of Sub-Processor |
Contrast Service |
|
Amazon Web Services (“AWS”) |
410 Terry Avenue N Seattle, WA 98109 USA |
Customers in the U.S. Data of US customers does not leave US Customers in the U.K. and E.U. Data of EU customers does not leave EU* Customers in Japan ap-northeast-1 (Tokyo, Japan)- primary Data of customers in Japan does not leave Japan |
Cloud Hosting Provider Backups of customer data |
SaaS |
|
Atlassian, Inc. (Jira/Confluence) |
350 Bush Street |
United States Privileged users could potentially process from any of these locations - Bulgaria, Canada, Germany, Isle of Man, Israel, Japan, Mexico, New Zealand, UK |
Bug Tracking - Jira, Project Management |
SaaS On Premise |
|
DarkTrace, Ltd. |
555 Mission Street DPO: privacy@darktrace.com |
Headquartered in Cambridge, England and San Francisco, California, United States |
Email Security |
SaaS On Premise |
|
Datadog |
620 8th Ave DPO: gdpr@datadoghq.com |
United States |
Log Aggregation, Alerting and Security Anomaly Detection Confidential Data captured in Vulnerabilities or Attack Trace Data, Admin User Information |
SaaS |
|
Google Workspace |
1600 Amphitheatre Pkwy DPO: https://support.google.com/policies/ |
United States |
Email, File Storage, Collaboration, Hosting, Platform Services |
SaaS On Premise |
|
LinearB, Inc. |
929 Colorado Ave. Santa Monica, CA 90401 USA DPO: privacy@linearb.io |
United States |
Bug tracking and metrics |
SaaS On Premise |
|
Slack Technologies, Inc. |
500 Howard Street DPO: dpo@slack.com |
United States |
Customer support communication and collaboration |
SaaS On Premise |
|
Wiz, Inc. |
One Manhattan West, 57th Floor DPO: privacy@wiz.io |
United States |
Infrastructure Monitoring, Vulnerability Management, Threat Intelligence, Compliance Reporting Vulnerability Data Related to the SaaS Environment |
SaaS |
|
Zendesk, Inc. |
999 Market Street DPO: privacy@zendesk.com Attn: Privacy Team and DPO |
United States Customer Success employees with privileged access could potentially access from any of these locations - Canada, Isle of Man, Japan, UK |
Customer Support Portal/ Customer Relationship Management (“CRM”) Customer Support Ticket Data
|
SaaS On Premise |
|
Zoom |
55 Almaden Blvd DPO: privacy@zoom.us Attn: Data Protection Officer |
United States |
Conference Calling Communication |
SaaS On Premise |
|
Professional Services |
|
|||
|
iWAconsolti |
Prolongation of Oriente 6 DPO: Gerardo Arellano <garellano@iwa.com.mx> |
Mexico |
Engineering/ R&D Support |
SaaS On Premise |
|
Mechdyne |
11 East Church
+44 116 318 4083 |
United States |
IT Support Services |
SaaS On Premise |
|
NLS Systems, Ltd. |
147 Pinehaven Road info@nls.systems |
New Zealand |
Engineering/ R&D Support |
SaaS On Premise |
* unless otherwise specified in customer contract / agreement