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Contrast Security's professional services aim to accelerate a customer's security transformation by proactively assisting with Contrast setup, onboarding, implementation and workflow optimization. This partnership offers a guided path to launch, helping customers quickly get value and achieve improved security posture. Contrast Security offers:
90-day launch package: Professional services assistance to quickly launch and implement Contrast.
Technical Account Manager (TAM): Designated technical advisor to drive continued deployment success, adoption and ongoing value through proactive guidance, reviews and coordination across Contrast teams to ensure maximum value realization.
Additional professional services hours available.
For a detailed breakdown of the 90-day launch package, please refer to Contrast's services offerings.
Contrast Security's support services are designed to ensure customers have the support they need, when they need it. When problems arise, a dedicated technical support team will quickly and efficiently resolve any questions or challenges. Contrast Security offers expert support services that provides comprehensive technical support, reducing internal operational needs and adding planning assistance.
This document details Contrast's services offerings. For a detailed breakdown of the operating procedures for the expert support plan, please refer to the Contrast technical support reference guide. For customers on one of our legacy support services plans, a separate technical support reference guide is available here.
Contrast One is a managed service that empowers organizations to build secure applications with speed and efficiency. With Contrast One, customers benefit from continuous security testing, expert analysis and actionable guidance throughout their Software Development Life Cycle (SDLC). This document sets out Contrast Security’s Contrast One service offering.
Contrast One includes the following:
Contrast One for Application Detection and Response (ADR): Access to the multi-tenant SaaS version of the Contrast platform, including its suite of runtime security detection and response tools.
Contrast One for Application Security Testing (AST): Access to the multi-tenant SaaS version of the Contrast Platform, including its suite of Runtime Security testing tools.
