Customer Success the Contrast Way
Whether it’s speed to market for secure code, reduced cost of AppSec, or improved application test coverage, Contrast’s Customer Success, Services, and Support teams partner with you every step of the way. We provide a best-in-class customer experience through strategic planning, training, enablement, support and services.
With a dedicated CSM, you have a single point of contact to facilitate all your AppSec needs and maximize ROI on your investment.
Training / Enablement
Our team offers a wide range of training and enablement resources to help you shift left smart with the best in the market.
Success Planning & ROI Tracking
Realize your desired AppSec outcomes through success planning, tracking and reporting.
Our team will walk you through best-in-class AppSec initiatives and help with internal change management to ensure forward momentum with Contrast.
Executive Business Reviews
Ensure alignment and focus on your desired business outcomes with regular Executive Business Reviews (EBRs).
Proven Customer Outcomes
Improved security program
Reduce security &
Better understand & articulate
Build code faster and
Contrast Professional Services can assist customers at any stage of their security journey. Our services team leverages deep product knowledge, technical expertise and a clear understanding of customer requirements to ensure that they realize immediate and ongoing value.
Expert-led configuration for rapid implementation and optimized results.
Advanced expertise and consultancy to accelerate ROI on investment.
Managed Security Services
Embedded expert to achieve maximum deployment success, adoption and process maturity.
Our elite technical support team members are industry experts with a singular focus on fast,
accurate and lasting issue resolution.
98% satisfaction rating
FAST RESPONSE TIME
< 20 minutes, average response time
The best in the business,
according to our customers:
Contrast's support team is one of the best I have ever had the pleasure of working with in my 25-year career. Your folks are great.”
AppSec Engineer at Fortune 100 Company
Experience Contrast today
See how you could get secure code moving on the Contrast Secure Code Platform