ServiceNow AVR + Contrast Security: Better together

Struggling with application vulnerability management?

Managing remediation of application vulnerabilities to limit risk can be challenging. Organizations may have hundreds or thousands of applications to secure with thousands of interlocking components, such as third-party libraries and open-source code. This distributed architecture expands the attack surface, making it hard to monitor and secure. On average, there are 20+ high-risk vulnerabilities in 79% of applications at any given time.

To add to the challenge, resolving a vulnerability is often a multi-team effort that can be challenging to manage and prioritize. It is incredibly time-consuming as well, with an average 150 days to fix an application security vulnerability.

Many find themselves bogged down by manual tasks, managing updates in multiple systems, and chasing false positives. This hinders the ability to focus on actual risk mitigation, resulting in slow response times to critical vulnerabilities and a diminished overall security posture.

Application vulnerability simplified

Imagine a reality where organizations can manage application vulnerabilities in a single location. Where teams don’t have to manage updates in multiple systems and know the vulnerabilities they are acting on are the ones with the biggest impact to their organization. That’s the power of Contrast Security and ServiceNow AVR. This new integration streamlines vulnerability remediation to simplify a complex process.

Contrast achieves this simplification by embedding itself within applications, providing always-on security and pinpointing vulnerabilities with laser precision. Contrast takes this vital vulnerability data across all environments, from development to production, and relays it to ServiceNow AVR. This means a workflow where there is no more chasing false positives or using multiple systems to get the full picture of the situation. Users will be notified of a new ticket, complete with the information required to remediate the vulnerability. This holistic view improves efficiency and meets users where they work, with updates relayed seamlessly back to Contrast, ensuring both solutions stay in sync.

How it helps you

Teams that leverage this integration can expect some exciting enhancements to their workflow such as:

• Reduced manual effort: Manually creating tickets and updating information across systems is time-consuming and inefficient. The integration automates these tasks, freeing up security teams to focus on other critical activities.
  
  
• Faster time to remediation: Rapidly address vulnerabilities that matter, directly in ServiceNow AVR. Contrast’s accuracy exposes runtime vulnerabilities, reduces false positives, and passes that data directly to ServiceNow AVR, saving significant time on risk assessment, investigation and remediation.
  
  
• Enhanced security posture: By streamlining vulnerability management, improving visibility, and accelerating remediation, organizations can strengthen their overall security posture and reduce their risk exposure.
  
  

What’s this look like in the real world?

Here’s an example of how this powerful integration might look for an organization. In this scenario, a large financial institution uses ServiceNow AVR for their vulnerability management process, but they also have Contrast Security in-house. The team manages hundreds of applications. Security is paramount to maintain consumer trust and their business reputation.

The team has historically struggled with having a comprehensive view of vulnerabilities and getting the right team’s attention on an issue. Dividing work between ServiceNow AVR and Contrast made communication between the two difficult. Updating information across systems wasted time that would have been better spent remediating vulnerabilities.

With the introduction of this integration, their problems can be solved. With just a few clicks, they have the integration set up to begin streamlining their processes. Let’s see what their workflow looks like now.

How it works

Contrast Security will gather vulnerability data and open a ticket in ServiceNow AVR. This includes data such as the type and detail of the vulnerability and where it is found in the code. As the user updates the ticket in ServiceNow, that information is passed back to Contrast, ensuring both systems are in sync with the status of the vulnerability. The frequency of the updates is configurable within ServiceNow and is set on a scheduled basis, based upon your organization’s needs.

No longer are the teams managing updates in two systems or fighting over which one is the source of truth. The time to remediate vulnerabilities has gone down and cross-collaboration has improved!

Let’s elevate your vulnerability remediation experience!

This integration is available today and can be accessed in the ServiceNow store. This is available for all customers whether they are a SaaS or on-premises customer for ServiceNow and Contrast.

Ready to improve your processes? Set up the integration today to experience the power of Contrast and ServiceNow AVR.