Skip to content

Customer Success the Contrast Way

Whether it’s speed to market for secure code, reduced cost of AppSec, or improved application test coverage, Contrast’s Customer Success, Services, and Support teams partner with you every step of the way. We provide a best-in-class customer experience through strategic planning, training, enablement, support and services.

partner-icon-1

Dedicated Partner

With a dedicated CSM, you have a single point of contact to facilitate all your AppSec needs and maximize ROI on your investment.

training-enable

Training / Enablement

Our team offers a wide range of training and enablement resources to help you shift left smart with the best in the market.

roi

Success Planning & ROI Tracking

Realize your desired AppSec outcomes through success planning, tracking and reporting.

change

Change Management

Our team will walk you through best-in-class AppSec initiatives and help with internal change management to ensure forward momentum with Contrast.

exe-review

Executive Business Reviews

Ensure alignment and focus on your desired business outcomes with regular Executive Business Reviews (EBRs).

Proven Customer Outcomes

  • Improved security program
    efficiency
  • Reduce security &
    technical debt
  • Better understand & articulate
    security risk
  • Build code faster and
    more securely

Premium Services

Contrast Professional Services can assist customers at any stage of their security journey. Our services team leverages deep product knowledge, technical expertise and a clear understanding of customer requirements to ensure that they realize immediate and ongoing value.

Onboarding

Expert-led configuration for rapid implementation and optimized results.

Premium Support

Advanced expertise and consultancy to accelerate ROI on investment.

Managed Security Services

Embedded expert to achieve maximum deployment success, adoption and process maturity.

Support

Our elite technical support team members are industry experts with a singular focus on fast,
accurate and lasting issue resolution.

HIGHLY RATED

98-2
98% satisfaction rating

FAST RESPONSE TIME

20-2
< 20 minutes, average response time

GLOBAL REACH

24-1
24-hour coverage

 

The best in the business,
according to our customers:

Contrast's support team is one of the best I have ever had the pleasure of working with in my 25-year career. Your folks are great.”

AppSec Engineer at Fortune 100 Company

Experience Contrast today

See how you could get secure code moving on the Contrast Secure Code Platform