As a provider of cutting edge security software, and research, we take security issues very seriously and recognize the importance of privacy, security, and community involvement. As such, we are committed to addressing and reporting security issues through a coordinated and constructive approach designed to drive the greatest protection for technology users. Whether you’re a user of Contrast Security solutions, a software developer, or simply a security enthusiast, you’re an important part of this process.
Reporting security issues
If you believe you have discovered a vulnerability in a Contrast Security product or have a security incident to report, please contact us at firstname.lastname@example.org.
Once we have received a vulnerability report, Contrast Security takes a series of steps to address the issue:
Contrast Security will endeavor to keep the reporter apprised of every step in this process as it occurs.
We greatly appreciate the efforts of security researchers and discoverers who share information on security issues with us, giving us a chance to improve our products and services, and better protect our customers. Thank you for working with us through the above process.
Coordination is key
When properly notified of legitimate issues, we’ll do our best to acknowledge your emailed report, assign resources to investigate the issue, and fix potential problems as quickly as possible. When we discover vulnerabilities through our own research, we will do our best to coordinate efforts with the vendor's security teams and CERT/CC.
Security issues found by Contrast Security research
Once we have found a vulnerability in another vendor’s products, Contrast Security takes a series of steps to address the issue: